Some card transactions are declining

Incident Report for FairFX

Resolved

This incident has been resolved.

Posted Jul 21, 2021 - 10:53 BST

Monitoring

We have identified an issue at Mastercard that was causing payments to decline and believe this has been resolved. Cards should be working normally, however we are continuing to monitor the situation with Mastercard.

Posted Jul 21, 2021 - 10:26 BST

Investigating

Some payments on FairFX cards are declining. We're investigating this with our suppliers and working to resolve this as soon as possible. We will update you as soon as we have more information

Posted Jul 21, 2021 - 09:20 BST

This incident affected: 💳 Card Payments.