Service Status
All Systems Operational

About This Site

We monitor the status of the FairFX cards and all related services. If there are any interruptions in service, a notification will be posted here.

💳 Card Payments Operational
📱 FairFX Mobile App Operational
🖥 FairFX Website Operational
💬 Support services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 10:53 BST
Monitoring - We have identified an issue at Mastercard that was causing payments to decline and believe this has been resolved. Cards should be working normally, however we are continuing to monitor the situation with Mastercard.
Jul 21, 10:26 BST
Investigating - Some payments on FairFX cards are declining. We're investigating this with our suppliers and working to resolve this as soon as possible. We will update you as soon as we have more information
Jul 21, 09:20 BST
Jul 20, 2021
Completed - The scheduled maintenance has been completed.
Jul 20, 21:51 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 20:00 BST
Scheduled - This evening from 8pm we will be carrying out essential maintenance work that will prevent you from logging into your account. Don't worry your cards will continue to work as normal throughout.
Jul 20, 11:16 BST
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.