Outage affecting website and app

Incident Report for FairFX

Resolved

This incident has now been resolved, thank you for your patience

Posted Nov 26, 2021 - 17:40 GMT

Investigating

Currently you will be unable to load your card, see you card online or check your PIN. Our testing is showing that payments using the card work as normal. This is due to our card processor experiencing an issue that is affecting our customers. We are working with our processor and will update you as soon as this is resolved. We're very sorry for any impact this has.

Posted Nov 26, 2021 - 17:21 GMT

This incident affected: 📱 FairFX Mobile App and 🖥 FairFX Website.