Service is largely returning to normal, and support emails are being received again. We’re continuing to monitor recovery and confirm that all services are operating as expected. We’ll share a further update once full recovery is confirmed.
Monitoring
Service is largely returning to normal, and support emails are being received again. We’re continuing to monitor recovery and confirm that all services are operating as expected. We’ll share a further update once full recovery is confirmed.
Investigating
We’re currently affected by a global Microsoft 365 outage, which means emails sent to our support teams may be delayed or may not reach us. Replies from us may also take longer than usual.
Your account, cards and payments are not affected and are working as normal.
If you need help urgently, please contact us by chat instead. We’re monitoring Microsoft’s progress and will update this page as soon as email is back to normal.
We’re sorry for the inconvenience.