Affected components
📱 FairFX Mobile App
🖥 FairFX Website
Updates
Resolved
The outage with our third-party card payments provider was resolved
Thu, Aug 1, 2024, 02:00 PM
2h earlier...
Identified
We have identified the source of the issue to be an outage with our third-party card payments provider.
Top-ups are delayed, but will be credited in due course.
Thu, Aug 1, 2024, 11:28 AM
Investigating
We are currently investigating an issue that causes card top-ups for which the payments have gone through to still be shown as funds required.
Thu, Aug 1, 2024, 11:22 AM