Affected components
No components marked as affected
Updates
Resolved
This incident has been resolved.
Fri, Jul 15, 2022, 07:51 AM
20h earlier...
Monitoring
3.10.1 with a hotfix is now out on the Play Store.
Thu, Jul 14, 2022, 11:37 AM
2h earlier...
Identified
We have identified the issue and have deployed an app update. This will be in the Google Play store around later today. To update before then you can open your app and leave it open and connected to Wi-Fi for about 5 minutes. This should trigger an update directly within the app.
Thu, Jul 14, 2022, 09:19 AM
1h earlier...
Investigating
Some customers are currently experiencing issues accessing our Android app. Affected customers will see a notification to update but no app update available. We're actively investigating the issue however in the meantime affected customers should use the mobile version of our website at https://app.fairfx.com
Thu, Jul 14, 2022, 07:54 AM